Store Policy
Customer Care
Customer Care
Here at I.S.W.M . 360 DEGREES, we believe in a holistic approach to health and wellness encompassing physical, mental, social, emotional, spiritual, and financial well-being. Our mission is to empower individuals to achieve holistic well-being through shared experiences and Nik's philosophy. We believe that by focusing on the whole person, we can inspire meaningful transformations and foster a healthier, more fulfilling life. Tune into our podcast for engaging discussions that inspire and empower you on your journey. Each episode is packed with valuable insights and practical tips to help you transform into your best self. Discover our unique merchandise that beautifully blends style with your holistic journey. Each piece is thoughtfully designed to support your well-being while keeping you fashionable and confident.
If you have any questions or concerns regarding our products or services, please feel free to reach out to us. You can contact our customer care team via email at customersupport@iswm360degrees.com. We are here to assist you and ensure your experience with us is positive and fulfilling.
Thank you for being a part of our community!
Privacy & Safety
WHAT TYPE OF INFORMATION DO YOU COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW DO YOU COLLECT DATA?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
WHY DO YOU COLLECT SUCH PERSONAL INFORMATION?
COOKIES
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services.
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
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To comply with any applicable laws and regulations.
HOW DO YOU STORE, USE, SHARE AND DISCLOSE YOUR SITE VISITORS' PERSONAL INFORMATION?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW DO YOU COMMUNICATE WITH YOUR SITE VISITORS?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
HOW DO YOU USE COOKIES AND OTHER TRACKING TOOLS?
HOW CAN YOUR SITE VISITORS WITHDRAW THEIR CONSENT?
If you don’t want us to process your data anymore, please contact us at customerservice@iswm360degrees.com or send us mail to: 440 Monticello Ave Ste 1802 #338668 Norfolk VA 23510.
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND YOUR CONTACT INFORMATION?
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customerservice@iswm360degrees.com or send us mail to: 440 Monticello Ave Ste 1802 #338668 Norfolk VA 23510.
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How to Exercise Your Legal Rights Under GDPR, CCPA, or Heightened U.S. Privacy Laws
If you are an applicable resident to whom the Data Protection Laws apply to, you may contact us to exercise your rights in accordance with the below procedures:
A. Verification Requirements
For certain requests, we may require specific information from you to help us verify your identity and process your request. Depending on your request, we will ask for information such as your name, address, phone number and account number (to the extent available) used in connection with your account or applicable purchases, and may ask for government-issued ID, or date of birth. If we are unable to verify your identity, we may deny your requests to know or delete.
B. Requests to Know, Access and Delete Information
If the Data Protection Laws apply to you, you may exercise your right to know, access or delete information through any of the following means:
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Account Settings: As provided in the Your Choices in Connection with Our Services above, you can access the majority of your personal information through your account within the Services by logging in to your Printful account.
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Online form: You may make a request by completing this form
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Email Us: You may make a request by emailing us at privacy@printful.com
C. Correction Requests
You can correct information related to your account through the following means:
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Account Settings: As provided in Your Choices in Connection with Our Services above, you can access the majority of your personal information through your account within the Services by logging in to your Printful account.
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Email Us: You may make a request by emailing us at privacy@printful.com
D. Right to Opt-Out of Sale, Profiling, and Context-Based Behavioral Advertising
You may opt-out of the sale of personal information or data by completing this form to opt-out of the sale of personal information or by sending an e-mail to privacy@printful.com.
The use of certain third-party providers and their cookies or other tracking technologies for such third parties’ commercial use or profiling or cross-context behavioral advertising must be capable of opt-out. However, as stated in this Privacy Policy, we do not sell or share your information to third parties for these purposes, and therefore, we do not offer any opt-out right.
If you believe that we are forwarding personal information to a third party and it is using it in a manner that exceeds such third party’s processing on our behalf as a service provider or processor (as those terms are understood under applicable law), please contact us at privacy@printful.com so that we may look into the matter further.
E. Right to Portability
If you wish to receive your personal data in a machine-readable format, please contact us at privacy@printful.com. We may provide you instructions on how to access your own information and download it yourself, or otherwise will work with you to provide you your personal data in accordance with applicable Data Protection Law.
If applicable Data Protection Law does not provide you with the right of portability, we may deny your request.
F. Authorized Agents
Residents of California, Colorado, and Connecticut may designate an authorized agent to submit a request on your behalf to access or delete your personal information. Use of an authorized agent must comply with the CCPA and Heightened U.S. Privacy Law as applicable, including that you must provide the authorized agent written and signed permission to submit such request. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. We will still have to verify your identity directly with us in accordance with the applicable law.
G. Responding to Requests as a Controller or Covered Business
Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly within the timer period allowed under the applicable law. We aim to fulfill all verified requests within 45 days pursuant to the to the CCPA and most Heightened U.S. Privacy Laws, unless required to respond sooner. For example, if you live in Europe, we aim to respond within 30 days as required by law. If necessary, extensions as allowed under applicable law (generally for an additional 45 days) may be required and will be accompanied by an explanation for the delay.
Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by applicable law.
H. Responding to Requests as a Processor or Service Provider
If your personal data has been processed by us on behalf of a Merchant and you wish to exercise any rights you have with such personal data, please inquire with such Merchant directly. If you wish to make your request directly to us, please provide the name of Merchant on whose behalf we processed your personal data. We will refer your request to that Merchant, and will support them to the extent required by applicable Data Protection Law in responding to your request.
Wholesale Inquiries
At I.S.W.M . 360 DEGREES, we value our wholesale partners and strive to provide exceptional support. For any wholesale inquiries, please reach out to our dedicated customer care team, who are ready to assist you with product availability, pricing, and order processing. We aim to respond to all inquiries promptly to ensure a smooth and efficient experience. Your satisfaction is our priority, and we look forward to building a successful partnership with you.
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Payment Methods
We accept a variety of payment methods to ensure a convenient shopping experience for our customers. You can use major credit cards, PayPal, and other payment options. All transactions are processed securely to protect your information. If you have any about our payment methods, please feel free to contact our customer service team.